by srodriguezCOVID-19 Update: Empyrean Response to the Novel Coronavirus
Empyrean is committed to ensuring the health and safety of our customers, participants, and colleagues as officials and organizations work together to contain the novel coronavirus, COVID-19. Here are the latest details you need to know.
COVID-19 has prompted an unprecedented time for companies, employees, and their families nationwide. With many questions surrounding this fast-moving health concern, participants need access to reliable and accurate benefits information now more than ever.
As always, the Empyrean Team is dedicated to connecting employees to their benefits every day – whenever and wherever they need it – especially as the situation around COVID-19 continues to evolve.
Empyrean Business Continuity Plans
Empyrean is fully equipped to continue serving our clients and their participants during any major event or natural disaster, including the current coronavirus pandemic. Our technology infrastructure and business continuity plans have been thoroughly tested, proven, and maintained to ensure your service will continue without interruption during this critical time.
Empyrean client service teams are providing regular updates to our clients and working with our employees and partners as this situation develops. Should you have any questions or concerns, please reach out to your Client Service Manager for assistance.
Protecting our employees and their families remains a central priority for our entire team. As part of Empyrean’s robust continuity preparedness, we continuously maintain the technological and operational flexibility to enable secure and remote service across our entire workforce.
2020 Empyrean Client Conference – Webinar Series
Out of an abundance of caution, the 2020 Empyrean Client Conference will move from a traditional conference format into a weekly webinar series. The webinar series is scheduled to begin in April, with dates to be announced soon. This formatting change was made to protect our attendees and staff and aid in social distancing efforts, while continuing to bring thought-provoking speakers and actionable insights to our community.
We look forward to delivering valuable information during these webinars, and to hosting a safe and successful live conference next year.
Empyrean is doing our part to prevent the spread of the virus, and we are committed to supporting the health and wellbeing of our participants, clients and partners, and community during this difficult time. Our team continues to closely monitor the situation and is ready to respond appropriately as new information becomes available.