by EmpyreanEmpyrean’s 2024 Roadmap: Enhanced Benefits Capabilities to Support a More Connected Employee Experience
As we step into 2024, Empyrean is at the forefront of employee engagement and benefits administration. Our 2024 Product roadmap unveils a series of advancements and technologies designed to enhance communication, streamline processes, and empower employees. This reflects Empyrean’s continuous innovation, dedication, and focus on addressing the needs of employers, HR teams, and end-users.
Here’s a glimpse into what Empyrean has in store for this exciting year.
Platform Content
Empyrean is set to redefine how organizations connect with their workforce. With our enhanced content library, featuring educational content and over 60 ready-to-use campaigns, we’re offering a versatile platform for delivering impactful messages across multiple channels. These campaigns cover a wide range of topics, from mental health to compliance, ensuring that our clients’ communication is comprehensive and engaging.
Enhanced Mobile & Desktop Experience
To further advance a connected employee experience, in response to evolving market demands, Empyrean has made significant updates to its mobile app and desktop experience as well as the announcement of our upgraded mobile app, BenefitsGO.
Unlike other benefit administration experiences, the app and desktop solution provides a seamless and consistent user experience. Further, to build trust and increase employer affiliation, the app icon and overall mobile experience will automatically update to match the client’s branded desktop experience after login. Empyrean’s market-leading approach to the employee experience offers its clients a unique way to deepen brand loyalty and increase employee engagement.
AI and Cloud Technologies
Empyrean is dedicated to engaging the power of AI to better serve our clients at every level and elevate every interaction. Our conversational AI chat will now include automated tasks, providing immediate and accurate support to employee queries. This advancement ensures a more efficient and responsive interaction, elevating the overall user experience. On the cloud front, Empyrean’s continued strategic expansion into advanced cloud technologies promotes increased platform performance, enhanced reliability, and the most modern infrastructure.
Experience Lab
Empyrean is announcing a new strategic creative communications and content service called The Experience Lab. This new offering from Empyrean will provide support for multi-media campaigns, educational content development, and other custom collateral that organizations can use to communicate and engage with their employees in a more meaningful way. Clients can now leverage Empyrean’s expertise in benefits communications to support their annual benefits program objectives and connect more effectively with employees across multiple mediums.
As Empyrean strides into 2024, our roadmap is more than a set of enhancements; it’s a vision for a more connected, efficient, and empowered workplace. Read our full 2024 Product Roadmap here.
Beyond 2024, Empyrean will invest time and resources across various initiatives. With a strong focus on an engaging People Experience, we’ll keep innovating with our core BenAdmin technology and service delivery to help organizations build a connected culture.