Improve employee well-being, productivity, and retention with a connected people experience.
HOW WE DO IT
+ Innovative Technology
+ Service-First Approach
+ Personalized Experiences
Optimize Benefits Administration
Reduce complexity, improve efficiency, and minimize costly errors with comprehensive benefits administration services and technology. From eligibility and enrollment to reporting and compliance, we deliver a scalable benefits experience to empower company culture and productivity.
The Empyrean Benefits Platform
Our flexible, secure platform is tailored to your organization’s unique needs, making benefits more accessible, relevant, and impactful.
Administrative Services
Shift your team's focus to bigger priorities while our experts efficiently manage time-consuming tasks for billing, payroll, consumer accounts, and more.
Compliance
From ACA to COBRA, count on us to stay compliant. Reduce risk and lighten your workload, so your team can focus on achieving your goals.
Ignite Employee Engagement
Meet your people where they are and get them where they need to be. Through omnichannel communications, intuitive tools and personalized support, we make it easy for employees to tap into the value of their benefits (and more) all year long – driving greater satisfaction and improved outcomes.
Omnichannel Communications
Unlock the full potential of your benefits program with a scalable solution that delivers the right message to the right employee at the right time, and in the right way.
Personalized Benefits Guidance
Light the way to better decisions. With Precision Benefits, employees get tailored insights and recommendations to help them choose and use their benefits as effectively as possible.
Workplace Engagement
Unify and simplify the entire employee experience. Empyrean Connect gives employees easy access to what they need, when they need it – from onboarding to urgent updates.
Enjoy Peace of Mind
Breathe easy knowing we’ve got you covered. Our service-first approach means that everyone on our team takes ownership of your success. Think of us as an extension of your business, dedicated to proactive problem solving and helping you reach your goals.
Implementation & Ongoing Support
Get the service you expect, with the quality and timeliness you need. From discovery and Emplementation™ through go-live and beyond, we are your trusted partner – transparent, accountable, and fully aligned with your organizational goals.
Employee Service Center
Give your employees comprehensive benefits support, without overwhelming your team. Our HIPAA-compliant service center features knowledgeable representatives, trained on your company’s benefits and culture, to assist whenever questions come up.
Optimize Benefits Administration
Client Testimonials
Hear from Our Clients
Join the Empyrean community and experience the difference.
Hear From Our Clients
Join the Empyrean community and experience the difference.
Call Review
AI reviews 100% of calls in real-time, helping to verify quality, compliance, and alignment with our service-first mission.
Auto-Generated Summary
AI-generated case notes improve efficiency, reduce hold times, and ensure reliable records for every interaction.
Virtual Assistant
AI assistant is available 24/7 to employees to get benefits support when they need it.
Intelligent Listening
AI-powered listening equips agents with the information they need to provide faster, high-quality customer support.
Maintaining valuable security certifications is a must
Our commitment to being a leader in security standards is reflected in our compliance with SOC 2, ISO 27001, and HIPAA.
Get the latest from the Empyrean Research Institute (ERI)
The ERI equips organizations with insights and practical strategies to build a connected workforce culture that's ready to thrive, no matter what the future brings.
Empyrean Research Institute (ERI)
