connect_softLogo

for Retail

Empowering Your Retail Workforce to Create Exceptional Customer Experiences

Empyrean Connect helps you improve internal communication, build an authentic work culture, and equip your employees to consistently deliver outstanding service.

angled phone

Unifying the Retail Workplace

In the fast-paced world of retail, every moment counts. When your workforce isn’t aligned or communication breaks down, customer service suffers, and so does your bottom line.

Whether you’re facing high turnover, managing remote and on-site staff, or juggling seasonal fluctuations, Empyrean Connect helps unify the employee experience—keeping your teams engaged and your stores running smoothly.

What You’re Facing

Retention Woes

Maintaining a skilled and reliable workforce has been and will continue to be one of the greatest challenges in the retail industry.

60%+

typical annual turnover among retail employees1

Seasonal Shifts

Managing a large influx of seasonal workers during peak times requires rapid onboarding and clear communication to keep everyone aligned and engaged.

45%

of seasonal employees report that they receive insufficient training2

Distance & Disconnect

With workers spread across multiple locations, shifts, and languages, many feel disconnected from company leadership and culture, which can lower morale and affect overall performance.

65%

of retail workers report feeling disengaged from their company3

How We Can Help

Branded Employee Hub

Empyrean Connect offers retail employees a central mobile access point for their schedules, training, company news, and benefits—all in one place, ensuring your teams are equipped to deliver great service.

Send the right messages to the right people at the right time, in the right language. From critical updates for store managers to celebrating top sales associates, Empyrean Connect ensures your workforce stays aligned and motivated.

Targeted, Impactful Communication

Targeted, Impactful Communication

Send the right messages to the right people at the right time, in the right language. From critical updates for store managers to celebrating top sales associates, Empyrean Connect ensures your workforce stays aligned and motivated.

Strategic Guidance & Support

We partner with you to craft communication strategies for your unique retail challenges, whether it’s onboarding seasonal staff or boosting engagement during busy sales periods—keeping your teams connected and your business thriving.

Empyrean New Hire quotemarks 3
vertical line-white
Empyrean Connect Retail Alex Lee app

It’s all streamlined in the palm of their hands, and it’s amazing to see.

- Featured Client: Alex Lee

Read Case Study

14,000+
app users

3.6M+
app interactions

Empyrean Connect Retail Alex Lee
Empyrean New Hire quotemarks 3
Empyrean Connect Retail Alex Lee app

It’s all streamlined in the palm of their hands, and it’s amazing to see.

- Featured Client: Alex Lee

Empyrean Connect Retail Alex Lee

14,000+
app users

3.6M+
app interactions

Read Case Study

Connect with Impact

Use our interactive calculator to get your sample estimated savings opportunity with Empyrean Connect!

impact calculator-1
calendar icon

Schedule Your Demo!

Discover how Empyrean Connect can transform your retail workforce communication, boost engagement, and help employees consistently deliver outstanding customer service.

1. National Retail Federation, 2022   2. SHRM, 2022   3. Gallup, 2022