Benefits Administration Platform
Reliable solutions backed by exceptional service = better results.
Empyrean combines accurate administration and personalized support to simplify even the most complex plans, ensuring that both employees and HR teams get the best results, every time. By prioritizing proactive service and error prevention, we help your team minimize administrative burdens while ensuring exceptional care for your people.
See how we helped streamline benefits complexity for this leading manufacturer.
Eligibility + Enrollment
Make the most of our flexible solution with automated processes, built-in eligibility and compliance, plus an easy-to-use employee experience—all designed to bring your benefits strategy to life.
Decision Support
Our AI-enabled technology empowers your employees with personalized benefits engagement fueled by their individualized health data.
Decision Support
Our AI-enabled technology empowers your employees with personalized benefits engagement fueled by their individualized health data.
Integrations
Reduce manual tasks through secure connections to all your providers—from payroll and HRIS systems to wellness, carriers, and consumer accounts. No matter what, we have a solution.
Reporting + Insights
We offer instant access to real-time insights with customizable, on-demand reports. Make use of our advanced analytics to uncover trends, drive clearer decisions, and continually improve program performance.
Reporting + Insights
We offer instant access to real-time insights with customizable, on-demand reports. Make use of our advanced analytics to uncover trends, drive clearer decisions, and continually improve program performance.
Communications + Engagement
With Empyrean’s solution, you’ll be able to meet your people where they’re at through an omnichannel communications plan tailored to the meet the unique needs of your organization. Our approach to communication will maximize the impact of your benefits offerings and help your organization to build a connected culture.
Core Communications
Our platform’s core communications capabilities help you inform and engage your people with their benefits.
Custom Content + Communications Strategy
Our in-house service provides tailored communication strategies and custom content, including digital benefit guides, targeted email campaigns, educational videos, and more!
Implementation + Beyond
Your designated Empyrean team is more than just support— we’re a strategic partner invested in your success. With expert configuration, comprehensive testing, and tailored account governance, we ensure seamless benefits administration that adapts as your business evolves.
Employee Service Center
Proactive, responsive, and founded on a culture of accountability, our support is more than just a call center. We anticipate needs and deliver ongoing value to your HR team and employees, acting as a true extension of your team. With 95% of employee questions resolved on the first call, we provide compassionate, above-and-beyond service every step of the way.
Empyrean Brings Together
innovative
technology
+
a service-first
approach
+
personalized
experiences
to connect your people to life enriching benefits year-round.
Closed-Loop Payroll
Automate payroll reconciliation and recover uncollected premiums with our Closed-Loop Payroll solution. We validate deductions against enrollment data, identify variances, and adjust future payroll files—removing the burden from your team while mitigating costly mistakes.
Verification Services
Enhance the accuracy and cost-effectiveness of your benefits program with comprehensive verification services for dependents, documents, and Evidence of Insurability (EOI). Our team ensures only eligible individuals are covered, protecting your plan’s financial and legal stability while controlling costs.